Formed through the strategic merger of Triple Crown Services Company and Thoroughbred Direct Intermodal Services, Inc., TCSI is “delivering smarter, faster, and more flexible logistics solutions” across its network, NS said. This includes the operation of the Class I’s TCZU private container fleet with expanded service routes connecting Toledo and Mexico.
According to NS, TCSI ensures freight moves with precision from origin to destination. Whether it’s a short-haul delivery or a complex intermodal move, the NS team delivers with “agility and consistency,” the Class I noted.
With one point of contact and one trusted brand, customers benefit from a streamlined experience, NS said. TCSI eliminates complexity and confusion, making it easier to plan, track, and manage shipments. “With TCSI’s implementation of ModalView technology, we’re enhancing real-time visibility for street-level load tracking and accelerating access to critical documents. This combination allows us to fully onboard a customer and tender a load within a single day,” NS said.
From seasonal surges to specialized freight, TCSI flexes to meet demand, according to the Class I. NS’s network of motor carrier partners ensures the railroad is ready when customers need them most.
“We took the best of both legacy companies and created something stronger, so our customers can benefit from a more agile, responsive, and reliable supply chain partner,” said TCSI President Cheryl Trate.
Backed by NS’s rail network and powered by a customer-first mindset, TCSI is “helping shippers navigate today’s complex supply chain with confidence,” the Class I said.
“We’re not just delivering freight—we’re delivering operational efficiency, simplified logistics, and strategic value,” said Stefan Loeb, NS Vice President of Business Development and First and Final Mile Markets. “Triple Crown Services, Inc. is designed to make doing business with Norfolk Southern easier, faster, and more effective—so our customers can focus on growth, not complexity.”
In related news, NS recently announced that the Class I is ready to meet the demand of unexpected supply chain disruptions with a logistics network that is “built for stability, flexibility, and growth.”
“Intermodal freight isn’t just a passing trend; it’s a fundamental shift in how businesses build resilience. By combining the efficiency of rail with the flexibility of trucking, intermodal offers both cost and sustainability advantages while giving supply chains greater adaptability,” NS said.
According to Association of American Railroads (AAR) statistics, in the first half of 2025, U.S. intermodal volume climbed by 5.1% year over year—the third strongest start ever for the sector. That surge, NS says, underscores how businesses are rethinking their logistics strategies to capture efficiency and reliability at scale.
Norfolk Southern says it is well positioned with the most extensive intermodal network in North America. “We have partnerships with more than 50 inland, lake, sea, and river ports on the East Coast, and we have connections to Midwest hubs and fast-growing manufacturing regions, giving customers access to markets that matter most.”
To expand market reach, NS also works with other Class I rail partners to create innovative interline service products. The latest example leverages Union Pacific’s (UP) premier network to connect customers with key western and southern markets and NS’s modernized intermodal facilities in the Louisville area.
Through the Intermodal Service and Terminal Finder, businesses can see how NS’s strategic footprint aligns directly with areas of economic growth, “providing reach and resilience where it’s needed most.”
The value of NS, the Class I says, isn’t only in its trains and tracks. “It’s in the partnership we bring to customers. Norfolk Southern collaborates with businesses to develop tailored intermodal solutions, combining expertise, infrastructure, and customer-first service.
“We’ve invested heavily in technology-driven operations, from stack optimization to terminal and capacity management, to real-time tracking platforms that give customers full visibility and one central location for each shipment so they can operate with confidence and control.”
