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NS, ATDA Initiate C3RS Pilot Program

(NS)
Norfolk Southern (NS) and the American Train Dispatchers Association (ATDA), in partnership with the Federal Railroad Administration (FRA), announced Aug. 6 their joint participation in the Confidential Close Call Reporting System (C3RS) pilot program, which is designed to “enhance communication and transparency to help improve railroad safety.”

According to NS, under the the one-year C3RS pilot, dispatchers at the Class I railroad can report safety concerns with the certainty that such reports will not result in discipline. Submitted safety concerns are de-identified by NASA and provided for review by a joint committee of NS, ATDA and FRA representatives, who will identify and recommend corrective actions to improve safety.

Participation in this C3RS pilot, the Class I says, is further reinforcement of NS, ATDA, and FRA’s “shared commitment to collaboration and transparency to advance safety.” Key goals of the C3RS pilot program include:

  • “Collecting currently unreported unsafe practices, behaviors, or situations;
  • “Identifying and implementing corrective actions; and
  • “Sharing general trends and statistics to enhance railroad safety.”

In January 2024, NS announced the first pilot program under the FRA’s supervision in the industry, in conjunction with the Brotherhood of Locomotive Engineers and Trainmen (BLET), and the International Association of Sheet Metal, Air, Rail and Transportation Workers – Transportation Division (SMART-TD).

“This is another step in our journey to become the gold standard of safety in the rail industry,” said NS President and CEO Alan Shaw. “We committed to working with our unions to make our safe railroad even safer, and we’re proud to increase engagement and feedback through this pilot program. On behalf of Norfolk Southern, I want to thank the FRA for their leadership and reiterate our shared commitment to keeping rail the safest way to move freight over land.”

In April 2024, ATDA announced the first Class I train dispatcher pilot program, covering 100% of the Burlington Northern Santa Fe train dispatchers, and is currently the only C3RS pilot program on BNSF.

“Having reached C3RS agreements with two of the Class I Railroads, I encourage each of the remaining Class I’s to follow the path we have set with BNSF and NS,” said ATDA President Ed Dowell. “We cannot continue to accept accidents as the price of doing business in this industry. Changing over a century of adversarial culture takes courage and I appreciate Norfolk Southern’s leadership in recognizing that C3RS can make a difference. We also thank Secretary Buttigieg and FRA Administrator Bose for prioritizing C3RS expansion to the Class I railroads.”

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