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Posts by Norfolk Southern Corporate Communications Department

Norfolk Southern Corporate Communications Department

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From Port to Porch: Team NS Powers Peak Season 2025

While the world winds down for the holidays, Team NS gears up to deliver them. The six weeks of Peak Season—from Thanksgiving to Christmas—is our championship stretch.
(Courtesy of NS)
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NS: Turning Customer Insights Into Better Customer Service

Each year, Norfolk Southern (NS) conducts a comprehensive customer survey to gauge service performance and identify opportunities for improvement. In 2025, we achieved a world-class response rate of 42%, with…
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A Grandfather’s Influence, a Railroader’s Journey

Jacob Elium, VP of Financial Planning and Analysis, didn’t just choose a career in railroading; he followed a path carved decades earlier by his grandfather, Robert “Bob” Elium. His grandfather's…
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Preserving the Past, Powering the Future: NS Helps Reunite Georgia’s Railroad History

Norfolk Southern is once again making history more accessible. Thanks to a $500,000 contribution from NS, the Atlanta History Center and the Georgia Historical Society have completed a landmark archival…
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Norfolk Southern Powers Past 1,000th Locomotive Modernization

At Norfolk Southern’s Juniata Locomotive Shop in Altoona, PA., history and innovation came together to mark a major achievement: our 1,000th DC-to-AC locomotive conversion.
(Screenshot from NS Video)
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Watch: NS Generations on the Rails

At Norfolk Southern (NS), railroading runs deep. It often spans generations of the same family. Across our network, you’ll find parents, children, grandchildren, and more who have all proudly called…
(NS Photograph)
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NS’s Coastal Conservation Makes History

Norfolk Southern’s (NS) shoreline restoration at Lamberts Point is protecting the land from further erosion, while producing environmental benefits so large the work just set a record in the state of Virginia.…
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How Norfolk Southern Keeps Goods Moving Through Hurricane Season

As NOAA forecasts an above-normal 2025 Atlantic hurricane season, with up to 10 hurricanes and several major storms, Norfolk Southern is putting preparedness into action. Severe storms can cause serious disruption for…
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Transloading Is Key to a Flexible, Resilient Supply Chain

In today’s logistics landscape, supply chain flexibility is critical. Businesses must navigate shifting market demands, infrastructure challenges, and economic fluctuations while keeping transportation costs in check. Norfolk Southern transloading solutions…
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Rail: Strong, Resilient – And More Flexible Than Ever

When you’re carrying the world’s freight, it can be hard to change direction. It’s a challenge that every railroad and railroad customer faces. But rail is an industry that’s known…
(Norfolk Southern Photograph)
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NS: Honoring Our Veterans

This Veterans Day, Norfolk Southern (NS) proudly honors the dedication and service of the men and women who have worn the uniform of our nation and now play a vital…
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NS: Teamwork Advances Locomotive Efficiency

At Norfolk Southern’s Network Operations Center (NOC), our Locomotive Group is making significant strides in driving greater efficiency across our entire network. Through teamwork and innovative approaches, the group is…
Norfolk Southern Marketing leaders participate in panel discussion during the Atlanta Chapter of the Council for Supply Chain Management Professionals’ February meeting.
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Norfolk Southern Leaders Provide ‘Rail Answers to Supply Chain Issues’ During Industry Panel

Norfolk Southern Marketing leaders recently updated industry professionals on how rail is providing answers to supply chain issues during a local meeting of the Council for Supply Chain Management Professionals…
Using the 5S methodology, the team at Norfolk Southern’s (NS) Juniata Locomotive Shop in Altoona, Pa., began to analyze and catalogue the 70-acre facility. (NS Photograph)
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NS Deploying 5S Methodology to Advance Safety, Efficiency

5S methodology has helped some of the world’s leading industrial companies improve safety, streamline assets, and increase productivity. The 5S approach, which translated from Japanese, stands for Sort, Set in…
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A Norfolk Southern Team of Teams Effort Packages a Win

Norfolk Southern's commitment to finding "A Better Way Forward" was put to the test when our customer and a global leader in the paper and packaging industry needed an innovative…
Chemicals Marketing Group doing an in-class session on “Safety Fundamentals” of railroad operations.
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A Focus on Safety: From the Ballast Line to Our Customers

Every day, Norfolk Southern railroaders evaluate and make decisions with a focus on becoming a safer, more reliable, and more efficient operation. Whether we are out on the track, at…
(Courtesy of NS)
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Revving It Up in the Motor City

Rail is critical to transporting our nation’s automotive supply chain. As the largest originating shipper of light vehicles in America, Norfolk Southern (NS) is preparing for sustained growth in electric…
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Crew Call: Juniata Locomotive Shop

Our Juniata Locomotive Shop in Altoona, Pennsylvania, comprises one of the largest facilities for locomotive repair in the industry.
Norfolk Southern colleagues at the Greater Women’s Business Council’s Top Corporation Awards Luncheon.
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NS: Expanding Opportunity Through Our Supplier Diversity Program

Our supply base includes hundreds of small and diverse firms that provide a wide variety of products and services, such as engineering services, mechanical services, information technology, office furniture, construction,…
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Crew Call: Luther Yard

Meet some of Norfolk Southern's crew from Luther Yard in St. Louis, Mo.
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